Hints for balancing different types of personalities in dialogue

Hints for balancing different types of personalities in dialogue:
http://tinyurl.com/539s9u
Winer Foundation page:

e.g. Conflict

1. Introverts may internalize a disagreement to reflect on what took place often rerunning it inside their heads. While it's helpful to mull over what happened, how you or others acted, and how to deal with the conflict, beware not to allow this internal reflection to replace dealing with the problem in the real world. Introverts tend to make a myth for themselves that the internal dealing with an issue resolves it.
2. Introverts may avoid expressing themselves in a conflict situation. Resist this and tell your side of the story
3. When dealing with an Extrovert, you may need to "overact" a little to get your message across in language the Extrovert understands. Let your facial expressions and tone of voice reflect the importance of your point.